Refill or transfer your prescription
New to QuantifyRx? We'll call your current pharmacy and handle the transfer paperwork. You don't lift a finger. Already with us? Call your pharmacist, text the refill line, or use the Patient Portal.
You will know your pharmacist by name. You will have a direct number. Refills come on time. Cold-chain medications arrive at temperature, every time. If you have a question, you call us — not a 1-800 menu. If we have a question, we call you — not your insurance company.
Copay and financial help
Specialty medications are expensive. Most patients qualify for manufacturer copay programs, foundation grants, or patient-assistance resources we work on your behalf. On HDHP/HSA plans the IRS-minimum deductible must be met first, then we work the cost share down as far as the plan allows.
How we ship to you
Most medications come cold-chain. For warmer regions or strict-temperature drugs, we ship in Ember Cube — an actively-refrigerated container with onboard cooling. You set the empty cube back on the porch for FedEx pickup. We handle the return logistics.
Patient FAQ
If you're new to QuantifyRx — start here.
Specialty medications can feel like a maze. The point of this section is to make sure you never feel like a number, an account, or a queue. If you have a question that's not here, call (888) 536-9963 or email pharmacy@quantifysc.com — a pharmacist will answer.
What is QuantifyRx?
QuantifyRx is the URAC-accredited pharmacy arm of Quantify Specialty Care (QSC). We dispense, ship, and clinically support high-cost specialty medications — infusions, injections, and oral biologics — for members of self-funded employer health plans that have chosen QSC as their specialty partner. Legally we are UrgentMedRx, LLC doing business as QuantifyRx.
How did QuantifyRx get my prescription?
Either your prescriber sent it directly (e-Rx, fax, or phone), or your employer health plan routed your specialty medication to us because Quantify Specialty Care is your plan's specialty partner. If you're not sure, call us — we'll explain exactly what happened and confirm your benefit before you're charged anything.
How do I refill my medication?
Three ways: call (888) 536-9963 and ask for your named pharmacist, email pharmacy@quantifysc.com, or use the Patient Portal. We don't auto-ship without confirming you're ready — a clinician calls before your next refill so we never deliver medication you can't take or don't need.
How do I transfer my prescription from another pharmacy?
Call us. We do the paperwork. We contact your current pharmacy, request the transfer, work the prior authorization with your plan, and confirm everything with your prescriber. You don't lift a finger and there's no gap in your therapy.
What does it cost me?
Cost share depends on your plan. Our team works manufacturer copay programs, foundation grants, and patient-assistance resources on every member's behalf to bring out-of-pocket as close to $0 as the plan allows. On HDHP/HSA plans the IRS-minimum deductible must be met first, then we negotiate every option available. You will never be surprised by a bill — we walk you through the exact cost before we ship.
How is my medication shipped — especially if it has to stay cold?
Most specialty medications ship cold-chain in our Ember Cube containers — actively-refrigerated, GPS-tracked, temperature- and humidity-monitored from our pharmacy bench to your door. You don't sign for special deliveries, don't open a foam cooler hoping ice packs held up, and don't deal with dry ice. When you're done, set the empty Ember Cube back on the porch for FedEx pickup — we handle the return logistics.
Who do I call if I have a side effect or a problem?
Your named QSC clinician, any time. (888) 536-9963 routes 24/7 to the on-call nurse. For anaphylaxis-risk medications, an anaphylaxis-trained RN is part of your care plan from day one.